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> Overseas Training Event Organisers FAQ

"If you want to increase your success rate, double your failure rate."

-- Thomas Watson, Sr.

 
 

Newsletter: Sample

 

Training Event Organisers FAQ

Information for Companies that Organise Training Events using International Presenters

We are happy to provide our speakers to international companies that organise training events and we have successfully completed many events of this nature.

We have trained delegates from:

Oceania & Africa Europe & M/East Asia
Australia Iran China
New Zealand Italy Hong Kong
Kenya Oman Indonesia
Mozambique Qatar Malaysia
South Africa   Philippines
Botswana   Thailand
    Vietnam

Q: From our research, there are specific areas we would like covered in the course agenda. Can you customise your courses for us?

A: We can customise to a certain extent. If you are willing to book multiple courses, we may even be able to write a new course specifically for you, depending on our other time commitments.

We may also be able to develop courses for other specific niches if we see these can be re-used so please enquire.

Q: What travelling and payment arrangements do you require?

A: Minimum 4 star hotel, all meals included, transfers between the destination airport and the hotel, Internet access at the hotel, airfares (economy for <7 hours, business class for 7 hours or more).

Wherever possible, we prefer to either start courses on a Monday or end them on a Friday so as to minimise travelling time during working hours.

Q: What do you provide? What do we need to provide?

A: This is how we normally work with training organisers:

  • We send you an electronic copy of the course notes for you to print and distribute to all participants. This is normally provided 5-10 working days prior to the course.
  • We provide a CD for each participant that includes exercises, suggested solutions, other useful resources, and a variety of templates.
  • We normally exchange business (name) cards with each participant so we can provide them with ongoing e-mail support if they require.
  • We bring a laptop to plug into your projector.
  • All course participants will need to bring laptops with Excel installed.
  • We are happy to assist you with the brochure wording and grammar to ensure both our companies are presented in the best light possible.
  • The nature and structure of our courses means that they work best with groups of 20 or less.

Q: What's your policy on bookings and cancellations?

A: We need a minimum of 14 days notice when making bookings or changes. This enables us to properly prepare for courses or organise alternative work should courses not proceed.

  • At least 14 days' notice is required to organise courses. Course bookings that are not confirmed at least 14 days in advance must unfortunately be assumed to be cancelled and we will accept other client requests.
  • At least 14 days' notice is required to cancel a course booking. Course bookings cancelled with less than 14 days' notice will incur cancellation fees equivalent to 50% of our fees.

Q: What's your policy on working with other training event organisers?

A: We are happy to work with a variety of training event organisers.

Once a company books a course with us, our policy is that we do not run that course for a competing company in the same city within 1 month either side of the course date.

This provides you with the assurance that you won’t run into competition (at least from us!) for the same course.

Q: How do your fees work?

A: We have standard daily rates that apply to all international courses we present - please enquire.

We would love to be able to negotiate these with you but our rates have been set to cover the amount of time required to prepare and present the course for you so unfortunately we are not able to negotiate.

For new clients, our fees are charged 50% up-front, due 14 days in advance. The remainder of the fee is due within 14 days of course completion.

Following a successful experience, payment terms may be amended to 100% within 14 days of course completion.

With all clients, airfare and accommodation costs are paid directly by the event organiser.

Q: Who do we contact at Access Analytic?

A: Please contact Jeff Robson with any questions regarding potential bookings, course content or fees. Helene Doyle is our Training Administration & Logistics Manager.

 

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